Terms and
Conditions
LN Food and Grocery
Suppliers PVT LTD (“LNFGSPL”) is the licensed owner of the brand foodpantry.in
and the website foodpantry.in (”The Site”). As a visitor to the Site/ Customer
you are advised to please read the Term & Conditions carefully. By
accessing the services provided by the Site you agree to the terms provided in
this Terms & Conditions document.
Personal Information
As part of the
registration process on the Site, LNFGSPL may collect the following personally
identifiable information about you: Name including first and last name,
alternate email address, mobile phone number and contact details, Postal code,
Demographic profile (like your age, gender, occupation, education, address
etc.) and information about the pages on the site you visit/access, the links
you click on the site, the number of times you access the page and any such
browsing information.
Eligibility
Services of the
Site would be available to only select geographies in India. Persons who are
"incompetent to contract" within the meaning of the Indian Contract
Act, 1872 including un-discharged insolvents etc. are not eligible to use the
Site. If you are a minor i.e. under the age of 18 years but at least 13 years
of age you may use the Site only under the supervision of a parent or legal
guardian who agrees to be bound by these Terms of Use. If your age is below 18
years your parents or legal guardians can transact on behalf of you if they are
registered users. You are prohibited from purchasing any material which is for
adult consumption and the sale of which to minors is prohibited
License & Site
access
LNFGSPL grants you
a limited sub-license to access and make personal use of this site and not to
download (other than page caching) or modify it, or any portion of it, except
with express written consent of LNFGSPL. This license does not include any
resale or commercial use of this site or its contents; any collection and use
of any product listings, descriptions, or prices; any derivative use of this
site or its contents; any downloading or copying of account information for the
benefit of another merchant; or any use of data mining, robots, or similar data
gathering and extraction tools. This site or any portion of this site may not
be reproduced, duplicated, copied, sold, resold, visited, or otherwise
exploited for any commercial purpose without express written consent of LNFGSPL.
You may not frame or utilize framing techniques to enclose any trademark, logo,
or other proprietary information (including images, text, page layout, or form)
of the Site or of LNFGSPL and its affiliates without express written consent.
You may not use any meta tags or any other "hidden text" utilizing
the Site’s or LNFGSPL’s name or trademarks without the express written consent
of LNFGSPL. Any unauthorized use terminates the permission or license granted
by LNFGSPL
Account &
Registration Obligations
All shoppers have
to register and login for placing orders on the Site. You have to keep your
account and registration details current and correct for communications related
to your purchases from the site. By agreeing to the terms and conditions, the
shopper agrees to receive promotional communication and newsletters upon
registration. The customer can opt out either by unsubscribing in "My
Account" or by contacting the customer service.
Pricing
All the products
listed on the Site will be sold at MRP unless otherwise specified. The prices
mentioned at the time of ordering will be the prices charged on the date of the
delivery. Although prices of most of the products do not fluctuate on a daily
basis but some of the commodities and fresh food prices do change on a daily
basis. In case the prices are higher or lower on the date of delivery not
additional charges will be collected or refunded as the case may be at the time
of the delivery of the order.
Cancellation by Site /
Customer
You as a customer
can cancel your order anytime up to the cut-off time of the slot for which you
have placed an order by calling our customer service. In such a case we will
refund any payments already made by you for the order. If we suspect any
fraudulent transaction by any customer or any transaction which defies the
terms & conditions of using the website, we at our sole discretion could
cancel such orders. We will maintain a negative list of all fraudulent
transactions and customers and would deny access to them or cancel any orders
placed by them.
Return & Refunds
We have a "no
questions asked return and refund policy" which entitles all our members
to return the product at the time of delivery if due to some reason they are
not satisfied with the quality or freshness of the product. We will take the
returned product back with us and issue a credit note for the value of the
return products which will be credited to your account on the Site. This can be
used to pay your subsequent shopping bills.
But, we Charge a
small amount of cancellation fee on food orders.
You Agree and Confirm
1.
That in the event that a non-delivery occurs on account of a mistake by
you (i.e. wrong name or address or any other wrong information) any extra cost
incurred by LNFGSPL for redelivery shall be claimed from you.
2.
That you will use the services provided by the Site, its affiliates,
consultants and contracted companies, for lawful purposes only and comply with
all applicable laws and regulations while using and transacting on the Site.
3.
You will provide authentic and true information in all instances where
such information is requested of you. LNFGSPL reserves the right to confirm and
validate the information and other details provided by you at any point of
time. If upon confirmation your details are found not to be true (wholly or
partly), it has the right in its sole discretion to reject the registration and
debar you from using the Services and / or other affiliated websites without
prior intimation whatsoever.
4.
You authorise foodpantry to contact you for any transactional purposes
related to your order/account.
5.
That you are accessing the services available on this Site and
transacting at your sole risk and are using your best and prudent judgment
before entering into any transaction through this Site.
6.
That the address at which delivery of the product ordered by you is to
be made will be correct and proper in all respects.
7.
That before placing an order you will check the product description
carefully. By placing an order for a product you agree to be bound by the
conditions of sale included in the item's description.
You may not use the
Site for any of the following purposes:
1.
Disseminating any unlawful, harassing, libellous, abusive, threatening,
harmful, vulgar, obscene, or otherwise objectionable material.
2.
Transmitting material that encourages conduct that constitutes a
criminal offence or results in civil liability or otherwise breaches any
relevant laws, regulations or code of practice.
3.
Gaining unauthorized access to other computer systems.
4.
Interfering with any other person's use or enjoyment of the Site.
5.
Breaching any applicable laws;
6.
Interfering or disrupting networks or web sites connected to the Site.
7.
Making, transmitting or storing electronic copies of materials protected
by copyright without the permission of the owner.
Colours
We have made every
effort to display the colours of our products that appear on the Website as
accurately as possible. However, as the actual colours you see will depend on
your monitor, we cannot guarantee that your monitor's display of any colour
will be accurate.
Modification of Terms
& Conditions of Service
LNFGSPL may at any
time modify the Terms & Conditions of Use of the Website without any prior
notification to you. You can access the latest version of these Terms &
Conditions at any given time on the Site. You should regularly review the Terms
& Conditions on the Site. In the event the modified Terms & Conditions
is not acceptable to you, you should discontinue using the Service. However, if
you continue to use the Service you shall be deemed to have agreed to accept
and abide by the modified Terms & Conditions of Use of this Site.
Governing Law and
Jurisdiction
This User Agreement
shall be construed in accordance with the applicable laws of India. The Courts
at Bangalore shall have exclusive jurisdiction in any proceedings arising out
of this agreement.Any dispute or difference either in interpretation or
otherwise, of any terms of this User Agreement between the parties hereto, the
same shall be referred to an independent arbitrator who will be appointed by LNFGSPL
and his decision shall be final and binding on the parties hereto. The above
arbitration shall be in accordance with the Arbitration and Conciliation Act,
1996 as amended from time to time. The arbitration shall be held in Bangalore.
The High Court of judicature at Bangalore alone shall have the jurisdiction and
the Laws of India shall apply.
Reviews, Feedback,
Submissions
All reviews,
comments, feedback, postcards, suggestions, ideas, and other submissions
disclosed, submitted or offered to the Site on or by this Site or otherwise
disclosed, submitted or offered in connection with your use of this Site
(collectively, the "Comments") shall be and remain the property of LNFGSPL.
Such disclosure, submission or offer of any Comments shall constitute an
assignment to LNFGSPL of all worldwide rights, titles and interests in all
copyrights and other intellectual properties in the Comments. Thus, LNFGSPL
owns exclusively all such rights, titles and interests and shall not be limited
in any way in its use, commercial or otherwise, of any Comments. LNFGSPL will
be entitled to use, reproduce, disclose, modify, adapt, create derivative works
from, publish, display and distribute any Comments you submit for any purpose
whatsoever, without restriction and without compensating you in any way. LNFGSPL
is and shall be under no obligation (1) to maintain any Comments in confidence;
(2) to pay you any compensation for any Comments; or (3) to respond to any
Comments. You agree that any Comments submitted by you to the Site will not
violate this policy or any right of any third party, including copyright,
trademark, privacy or other personal or proprietary right(s), and will not
cause injury to any person or entity. You further agree that no Comments
submitted by you to the Website will be or contain libelous or otherwise
unlawful, threatening, abusive or obscene material, or contain software
viruses, political campaigning, commercial solicitation, chain letters, mass
mailings or any form of "spam".Please note all reviews submitted by
customers are subject to checks and moderation by our content Team. LNFGSPL
reserves the rights to moderate as well as publish/not publish the reviews.LNFGSPL
reserves the rights to solicit or withhold reviews and ratings with no
liability. LNFGSPL reserve the right to accept, reject, moderate, monitor &
edit or remove any comment. You grant LNFGSPL the right to use the name that
you submit in connection with any Comments. You agree not to use a false email
address, impersonate any person or entity, or otherwise mislead as to the
origin of any Comments you submit. You are and shall remain solely responsible
for the content of any Comments you make, and you agree to indemnify LNFGSPL
and its affiliates for all claims resulting from any Comments you submit. LNFGSPL
and its affiliates take no responsibility and assume no liability for any
Comments submitted by you or any third party.
Copyright &
Trademark
LNFGSPL, its
suppliers and licensors expressly reserve all intellectual property rights in
all text, programs, products, processes, technology, content and other
materials, which appear on this Site. Access to this Website does not confer
and shall not be considered as conferring upon anyone any license under any of LNFGSPL
or any third party's intellectual property rights. All rights, including
copyright, in this website are owned by or licensed to LNFGSPL. Any use of this
website or its contents, including copying or storing it or them in whole or
part, other than for your own personal, non-commercial use is prohibited
without the permission of LNFGSPL. You may not modify, distribute or re-post
anything on this website for any purpose.The names and logos and all related
product and service names, design marks and slogans are the trademarks or
service marks of, LNFGSPL, its affiliates, its partners or its suppliers. All
other marks are the property of their respective companies. No trademark or
service mark license is granted in connection with the materials contained on
this Site. Access to this Site does not authorize anyone to use any name, logo
or mark in any manner.References on this Site to any names, marks, products or
services of third parties or hypertext links to third party sites or
information are provided solely as a convenience to you and do not in any way
constitute or imply LNFGSPL endorsement, sponsorship or recommendation of the
third party, information, product or service.LNFGSPL is not responsible for the
content of any third party sites and does not make any representations
regarding the content or accuracy of material on such sites. If you decide to
link to any such third party websites, you do so entirely at your own risk.All
materials, including images, text, illustrations, designs, icons, photographs,
programs, music clips or downloads, video clips and written and other materials
that are part of this Website (collectively, the "Contents") are
intended solely for personal, non-commercial use. You may download or copy the
Contents and other downloadable materials displayed on the Website for your
personal use only. No right, title or interest in any downloaded materials or
software is transferred to you as a result of any such downloading or copying.
You may not reproduce (except as noted above), publish, transmit, distribute,
display, modify, create derivative works from, sell or participate in any sale
of or exploit in any way, in whole or in part, any of the Contents, the Website
or any related software. All software used on this Website is the property of LNFGSPL
or its licensees and suppliers and protected by Indian and international
copyright laws. The Contents and software on this Website may be used only as a
shopping resource. Any other use, including the reproduction, modification,
distribution, transmission, republication, display, or performance, of the
Contents on this Website is strictly prohibited. Unless otherwise noted, all
Contents are copyrights, trademarks, trade dress and/or other intellectual
property owned, controlled or licensed by LNFGSPL, one of its affiliates or by
third parties who have licensed their materials to LNFGSPL and are protected by
Indian and international copyright laws. The compilation (meaning the
collection, arrangement, and assembly) of all Contents on this Website is the
exclusive property of LNFGSPL and is also protected by Indian and international
copyright laws.
Objectionable Material
You understand that
by using this Site or any services provided on the Site, you may encounter
Content that may be deemed by some to be offensive, indecent, or objectionable,
which Content may or may not be identified as such. You agree to use the Site
and any service at your sole risk and that to the fullest extent permitted
under applicable law, LNFGSPL and its affiliates shall have no liability to you
for Content that may be deemed offensive, indecent, or objectionable to you.
Indemnity
You agree to defend,
indemnify and hold harmless LNFGSPL, its
employees, directors, officers, agents and their successors and assigns from
and against any and all claims, liabilities, damages, losses, costs and
expenses, including attorney's fees, caused by or arising out of claims based
upon your actions or inactions, which may result in any loss or liability to LNFGSPL
or any third party including but not limited to breach of any warranties,
representations or undertakings or in relation to the non-fulfilment of any of
your obligations under this User Agreement or arising out of the your violation
of any applicable laws, regulations including but not limited to Intellectual
Property Rights, payment of statutory dues and taxes, claim of libel,
defamation, violation of rights of privacy or publicity, loss of service by
other subscribers and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of this User Agreement.
Termination
This User Agreement
is effective unless and until terminated by either you or LNFGSPL. You may
terminate this User Agreement at any time, provided that you discontinue any
further use of this Site. LNFGSPL may terminate this User Agreement at any time
and may do so immediately without notice, and accordingly deny you access to
the Site, Such termination will be without any liability to LNFGSPL. Upon any
termination of the User Agreement by either you or LNFGSPL, you must promptly
destroy all materials downloaded or otherwise obtained from this Site, as well
as all copies of such materials, whether made under the User Agreement or
otherwise. LNFGSPL's right to any Comments shall survive any termination of
this User Agreement. Any such termination of the User Agreement shall not
cancel your obligation to pay for the product already ordered from the Website
or affect any liability that may have arisen under the User Agreement.